Graduated Project
Aselo®: Connecting Crisis to Care
Tech Matters created Aselo to bring modern, purpose-built technology to crisis response helplines around the globe. Aselo brings best-in-class software development practices to co-develop a platform for helplines, with helplines. We believe in building technology that strengthens the capacity of human counsellors so they can reach more helpseekers effectively. In July 2026, Aselo become part of Crisis Text Line, the pioneering mental health organization.
Social Problem Addressed
Here's What We're Doing
Find out more about our services
If you are operating a crisis response helpline and would like to understand how the Aselo platform can help you serve the people you support better, please reach out for a live demonstration of our product to see it in action and find out about the services we offer to helplines. The Aselo.org website has more information, including a six-minute demonstration video showing the highlights of Aselo.
Partners and Supporters
Related Blog Posts
Crisis Text Line and Aselo Unite to Advance Global Crisis Response Through Technology
Crisis Text Line has acquired Aselo®, the open-source contact center platform developed to support crisis intervention helplines worldwide.
Tech Matters Spins Off Two Social Enterprises; Focuses Efforts on Data Stewardship in the Social Sector and Expanding the Tech-for-Good Field
Spinning off from Tech Matters are Aselo® (open source crisis intervention helpline platform) and Terraso (digital tools for a more sustainable world).
Designing Trustworthy AI for Helplines for Automated Data Entry
AI in helplines can ensure all calls are well-documented, counsellors are supported, and can spend more time supporting people in crisis.
Press Release: Trek Medics and Tech Matters Partner with the City of Los Angeles
The platform enables the City of LA’s CIRCLE program to coordinate between unarmed crisis responders during homelessness-related incidents.
A Reflection on Childhood and the Mental Health Crisis
The majority of requests through Chile’s Linea Libre, which uses Aselo, are from children under 15 asking for help with mental health issues.
Helplines Reimagined, with Dee Luo and Nick Hurlburt of Tech Matters’ Aselo
The inspiring story of Aselo, a groundbreaking contact center platform designed to empower child helplines worldwide.
Kids Help Phone and Tech Matters join forces to further modernize child helplines globally
This partnership will revolutionize helpline services for children in crisis in Canada and around the world.
Empowering Care: Leveraging AI in Helplines and Telehealth, BHN Fall 2024 Issue
AI tools can help meet increased needs for behavioral health support if we can avoid the dangers. So, how can you use AI for good?
Dee Luo Wins the Okta Impact Maker Award!
We’re very proud of Dee Luo, our Director of Product and Business Operations for Aselo, for winning the Impact Maker award from Okta.
Aselo’s Innovative Partnership Combats Non-Consensual Sharing of Children’s Images
Through Aselo®, Tech Matters continues to innovate to enable child helpline counselors address growing online threats.