What we do
We help social change leaders understand what tech can and can’t do, and build the tech solutions behind solving a social problem.
Our Current Projects
Tech Matters is dedicated to building the Tech for Good Field through better use of software and data to greatly increase the effectiveness of the entire social sector. Our mission is to enable social impact organizations to do far more for the 95% of humanity who do not typically receive the benefits of technology.
We are helping the crisis response helpline movement triple the number of people they help each year, without significantly growing their costs. By building Aselo, a modern, open source contact center platform in partnership with Child Helpline International, which represents 167 child helplines in 140 countries, we expect to serve more than 100 million children each year. And, we’re already expanding into adjacent crisis response areas, such as Internet hotlines for online abuse and gender-based violence helplines.
We are the technology partner in an ambitious global collaboration called 1000 Landscapes for 1 Billion People. We want to help local leaders in landscapes (ecosystems) everywhere fulfill their aspirations for a sustainable future. Our part of that is providing the data and software tools they need to plan, finance, and track their progress.
How We Do What We Do
We have a “karmic consulting practice” as part of our tech for good field building work. We actually aren’t a consulting firm, but we do several calls a week with nonprofit leaders, donors, and policymakers. From hundreds of calls, we have found a few of the most exciting social enterprise opportunities. That’s where our Aselo and Terraso projects came from: great social sector leaders identifying an opportunity for systems change where a new tech solution would be crucial. Here’s a short list of the key elements of our approach:
At least half of the problems identified by social sector leaders are not solvable by technology. Applying great technology to a broken human system only gets you to broken faster. One of the most important roles we play in the social innovation ecosystem is talking people out of bad ideas, whether it’s an expensive app nobody will use, a magical blockchain solution, or machine learning that depends on data that’s not being collected, or was thrown away.